Privacy policy

Privacy Policy

Your privacy is important to us. This Privacy Policy describes how Household Herbs collects, uses, and discloses your information when you visit our website at www.householdherbs.com and purchase our products.

Information We Collect:

We collect several types of information on the Website:

Personal Information: This includes information that can be used to identify you, such as your name, email address, billing address, shipping address, and phone number. You provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.

  • Non-Personal Information: This includes information that does not identify you personally, such as your browser type, operating system, IP address, browsing activity on the Website, and demographic information. This information is collected automatically through cookies and other tracking technologies.

How We Use Your Information:

We use the information we collect for various purposes, including:

  • To process your orders and provide you with customer service.
  • To send you information about our products and promotions, including newsletters and special offers (with your consent).
  • To personalize your experience on the Website.
  • To improve the Website and our products.
  • To fulfill legal and regulatory obligations.

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Website and provide our services, such as payment processors, shipping companies, and marketing agencies. These service providers will only use your information to perform the services they are contracted to provide and will be obligated to protect your privacy.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or safety of us, our customers, or others.

Your Choices:

You have choices regarding your information:

  • Email Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email you receive from us.
  • Cookies: Most web browsers allow you to control cookies through your settings. You can block cookies altogether, or you can choose to be notified when a cookie is being set. Please note that blocking cookies may affect your ability to use certain features of the Website.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy:

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any personal information we have collected from your child.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at wellness@householdherbs.com

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.